A generic drug is a medication for which the original manufacturer has lost patent protection. Because of this, other manufacturers are permitted to produce and sell the identical medication at a lower more competitive price. The generic drug is the exact medication as the original brand name drug, simply made by another company. Due to strict regulations for the generic drug industry, these drugs must provide the same therapeutic effect as the brand name drug.

If you have previously used a Brand Name and you ordered a Generic brand from us, the pills that will be dispensed to you may vary in appearance. Generics do not look the same as the Brand Name products even though they have the identical active ingredient and work in exactly the same manner.

Additionally, manufacturers may vary the look of the same medication between other countries and Canada. Pill appearance may differ between other countries and Canada but will have been marketed by the same manufacturer. Generics may differ in appearance from one company to the other.

Manufacturers may also choose to market their product in another country under another name. As an example; Pfyzer markets Zyrtec in Canada under the name Reactine. The medication is identical in every way, except for the name.